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Our professional greeter will meet you at the curb, the aircraft, the passenger bridge or the meeting point within the terminal building. (Meeting points vary according to specific airports.) If you arrive at the main terminal and the VIP Lounge is in another location, you will be escorted to the lounge in a private vehicle.
Our Signature Concierge porters collect your luggage from your vehicle to the check-in counter. Please let our booking agent know how many pieces of luggage you will be traveling with in order to benefit from this service. Note: An extra fee may apply for porter service at certain terminals.
Our professional staff will accompany you during the check-in procedure at a private check-in counter (where available) without having to wait in airport lines. Our greeter will be with you to ensure you receive assistance with seat selection, baggage transactions and boarding.
Our expert staff will escort you or your guests to the airport lounge to unwind before your flight. Once in the lounge, you will enjoy complimentary snacks and drinks before our greeter accompanies you to the departure gate to board your flight.